Terms of Service
Terms of Service
Overview
These Terms of Service ("Terms") govern your use of the Nova Cleanse website and online store (the "Service") operated by Nova Cleanse ("we", "us", or "our"). Our store is hosted on Shopify Inc., which provides our online e-commerce platform.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms, including any additional terms, conditions, and policies referenced herein.
Eligibility
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction in connection with your use of the Service.
Products & Orders
We reserve the right to refuse service to anyone for any reason at any time. We have made every effort to display product colours and images as accurately as possible, but cannot guarantee accuracy across all monitors.
Order Acceptance
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order — including orders placed under the same customer account, credit card, or at the same billing/shipping address.
Pricing & Payment
Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We accept payment via the methods displayed at checkout, processed securely through Shopify Payments and/or third-party payment processors.
Shipping & Delivery
Delivery times are estimates and commence from the date of shipment. Nova Cleanse is not responsible for shipping delays caused by factors outside our control, including customs clearance, postal disruptions, or carrier delays.
Risk of loss and title for purchased items pass to you upon delivery to the carrier. We are not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned due to an incorrect address, the customer is responsible for additional shipping costs to reship.
Returns & Refunds
Our refund and return policy is set out in our separate Refund Policy, which forms part of these Terms. By purchasing from us, you agree to the terms of that policy. Please review it before completing your purchase.
Intellectual Property
All content on the Nova Cleanse website — including text, graphics, logos, images, product descriptions, and software — is the property of Nova Cleanse and protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our site without our prior written permission.
Disclaimers
Nova Cleanse products are personal care tools intended for general wellness use. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a qualified healthcare professional if you have health concerns.
We do not warrant that product quality will meet your expectations, or that any errors in the Service will be corrected. We are not responsible for any harm resulting from misuse of our products. Please read all product instructions and warnings carefully before use.
Limitation of Liability
To the fullest extent permitted by applicable law, Nova Cleanse shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising out of or in connection with your use of our products or website.
Our total liability to you for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.
Prohibited Uses
In addition to other prohibitions set forth in these Terms, you may not use the site or its content:
- For any unlawful purpose
- To solicit others to perform or participate in any unlawful acts
- To harass, abuse, insult, harm, or discriminate against any person
- To submit false or misleading information
- To upload or transmit viruses or any other malicious code
- To spam, phish, or send unsolicited communications
- To collect or track the personal information of others without consent
- To interfere with or circumvent the security features of the Service
We reserve the right to terminate your use of the Service for violating any of these prohibited uses.
Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in the jurisdiction where Nova Cleanse is registered.
Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes. It is your responsibility to check this page periodically.